KHALIS KADA · WE DELIVER KHALIS
POS Privacy Policy
How we handle your information.
Last updated: 18 September 2026
1. Who we are and what this policy covers
KHALIS KADA operates the POS system at app.khaliskada.com for its business operations. This policy covers personal information handled through that system and its WhatsApp integration, including the associated Meta app currently named WoocommerceWB. It applies to customers, people who contact us, and authorized POS users. Our business website is khaliskada.com.
2. Information we handle
Depending on your interaction with us, we may handle your name, telephone number, email address, billing or delivery address, order details, invoice numbers, purchases, payment amounts and payment status. We may also handle messages you send us, communication preferences, consent records, and message delivery or failure records. Authorized POS users may have account, role and activity records. Technical records may include IP addresses, browser details, session information and error logs.
3. Where information comes from
Information may come directly from you when you purchase, contact us or provide details to our staff; from authorized staff entering business records; and from connected services that report payment or message status. Please provide accurate contact details and only share another person’s details when you are authorized to do so.
4. How we use information
We use relevant information to record and fulfil purchases, create invoices, record payments, provide customer support, administer authorized accounts, maintain business records, resolve disputes, protect the system and meet applicable obligations. When WhatsApp messaging is enabled, we use relevant contact and transaction details to send requested or appropriately authorized invoice, payment and service updates.
5. WhatsApp communications
WhatsApp messages may include your name, invoice number, transaction amount and other information relevant to the update. These details, together with your telephone number, are processed through Meta/WhatsApp to deliver the message. We may record delivery status and customer replies where supported. Promotional messages, if offered, require the appropriate permission; giving us a number for an order does not by itself mean you have agreed to unrelated promotions. To stop WhatsApp messages, contact the email below and identify the number concerned. Stopping messages does not automatically delete transaction records.
6. Sharing and service providers
Relevant information may be accessed by authorized personnel and service providers supporting hosting, system maintenance, payments and messaging, to the extent needed for those services. Meta/WhatsApp processes data involved in WhatsApp communications under its applicable terms and privacy policies. We may disclose information when required by law or reasonably necessary to address fraud, protect rights or resolve disputes. Service providers may process information in countries other than your own.
7. Cookies and sessions
The POS may use cookies or similar storage to maintain sign-in sessions, support security and remember essential settings. Blocking these may prevent the POS from working correctly. This policy does not claim that additional advertising or analytics tools are enabled; any such tools should be disclosed in the relevant website notice when used.
8. Retention and security
We retain information for as long as needed for the purposes described above, including applicable accounting, tax, legal and dispute requirements. The period depends on the record type and the obligations that apply. When information is no longer needed, it should be deleted or anonymized. We seek to protect information through appropriate organizational and technical measures, but no online system can guarantee absolute security.
9. Your choices and requests
You can contact us to request access, correction or deletion of your information, or to withdraw permission for optional communications. Requests are handled subject to applicable law and reasonable identity checks. Some records may need to be retained even after a deletion request. See our Data Deletion Instructions for the request process.
10. Updates and contact
We may update this policy as our services or practices change. The date above identifies the latest update. For questions or privacy requests, contact KHALIS KADA at info@khaliskada.com.