KHALIS KADA · WE DELIVER KHALIS
Data Deletion Instructions
A clear way to request removal of your information.
Last updated: 18 September 2026
1. What this page covers
These instructions apply to personal information held by KHALIS KADA in the POS at app.khaliskada.com and its WhatsApp integration, including the associated Meta app currently named WoocommerceWB. You do not need a POS account to make a request.
2. Send your request
Email info@khaliskada.com with the subject “Data Deletion Request — KHALIS KADA”. Include your name, the phone number used for your transaction or WhatsApp messages (with country code), and the information you want deleted. If available, include an invoice number or approximate transaction date to help locate your records. You may request deletion of all eligible information or identify particular records.
3. Identity verification
Where possible, contact us using the email address associated with your records. We may ask for limited information to verify that the request concerns you or someone you are authorized to represent. Do not send passwords, one-time codes, full payment-card details or unnecessary identity documents.
4. How we handle the request
We review the request, verify identity where needed and identify the relevant records. We then delete or anonymize eligible information and explain any information that must be retained. We will respond with the outcome or explain if further information or time is needed, in accordance with applicable requirements. You can follow up using the same email thread.
5. Information that may be deleted
Depending on the request and applicable requirements, eligible information may include customer contact details, optional profile information, message content and communication logs held in our systems. Removal depends on whether the information is still needed for a legitimate purpose or required record.
6. Records that may need to remain
Some invoices, accounting records, payment records, fraud-prevention records or dispute-related information may need to be retained to meet applicable obligations or protect legal rights. We may keep a limited record of your request or opt-out to demonstrate how it was handled and avoid contacting you again. Backup copies may remain until the normal backup cycle expires, with access restricted; deletion is not necessarily immediate across all backups.
7. WhatsApp and Meta copies
Deleting information from KHALIS KADA’s systems does not automatically delete messages already delivered to your phone or information independently held by Meta/WhatsApp. You can manage copies on your device through WhatsApp’s own controls. Requests concerning data held independently by Meta/WhatsApp must be handled through their available privacy channels.
8. Stop messages without deleting records
If you only want to stop WhatsApp messages, email info@khaliskada.com with the subject “Stop WhatsApp Messages” and include your telephone number with country code. This is separate from deleting your transaction information and does not cancel a purchase.
9. Contact
For assistance or a follow-up on a deletion request, contact KHALIS KADA at info@khaliskada.com.