Refund Policy

At Khalis Kada, your satisfaction is our priority. While we take every step to ensure our organic products reach you in perfect condition, we understand that sometimes things don’t go as planned. We’ve designed our refund process to be simple, fair, and transparent.

1. How It Works

Refunds are processed once the returned item is received at our fulfillment center. Our team will perform a quick quality check to verify the issue (such as damage during transit or a quality concern). We aim to make this process as fast as possible so you aren't kept waiting.

2. Refund Timelines

Once your return is verified, we move quickly to get your money back to you:

• Verification: Done within 1–2 business days of receiving your package.
• Payment: Funds are usually sent to you within 2–3 working days after verification.

3. Refund Methods

We want to make getting your refund easy for you. You can choose any of the following methods:

• Direct Bank Transfer (Online).
• Digital Wallets (EasyPaisa or JazzCash).
• Store Credit: If you'd prefer to try another one of our organic products, we can issue credit for your next purchase.

4. Questions & Support

If you have a question about a refund or need to share your payment details securely with our accounts team, please reach out:

Please Note: To ensure fairness, Khalis Kada reserves the right to decline refunds for items that have been significantly consumed or fall outside our standard return window.