Return Policy
Return Policy
Our Quality Promise
At Khalis Kada, we are dedicated to providing the purest organic products—from our Wild Olive Oil to our premium honey varieties like Beri, Acacia, and Ajwain. We stand behind every drop we harvest. If you feel our quality hasn’t met the high standards we promised, we are here to make it right.
Return Guidelines
We want you to shop with confidence. To qualify for a return, please keep the following in mind:
- 15-Day Window: Please reach out to us within 15 days of receiving your delivery.
- Sample with Confidence: We accept returns even if the product has been partially used. We want you to taste and experience the quality for yourself!
- Valid Reasons: Returns are welcomed if you are dissatisfied with the flavor, quality, or if the product differs from our description.
- Change of Mind: Please note that we cannot accept returns for a simple "change of mind" once the order has been dispatched.
How to Initiate a Return
Our team is ready to assist you. Simply contact us through any of the following channels:
Shipping & Handling
To ensure the product returns to us safely, return shipping costs are covered by the customer. We recommend using a trackable courier service and ensuring the product is packed securely. Since oils and honeys can leak, please double-check the packaging; Khalis Kada cannot be held responsible for items damaged due to insecure return shipping.
